Before you travel, ask the hospital's international office what it needs to see. When you leave, Chinese law gives you the right to copies of your records, and the hospital may charge only the cost of copying. Reports may be issued only in Chinese, so ask before you book whether the hospital can give them in English.
Before you go, ask what the hospital needs
International offices take questions from abroad by email, phone or web form. Jiahui International Hospital in Shanghai, for example, gives a fee estimate through its contact form and offers a teleconsultation before you arrive (Jiahui Health). Beijing's medical guide lists email booking for the international department of Peking University People's Hospital (Beijing government medical guide, Oct 2025).
What a hospital can tell you before it sees you differs. Sun Yat-sen University Cancer Center in Guangzhou says it cannot give a treatment plan before you arrive in China (Sun Yat-sen University Cancer Center). Ask the hospital what it wants to see, such as recent reports, scans or a list of your medicines, and in which language, and send them to the hospital, not to us.
Guangzhou's International Medical Tourism Service Center, opened in April 2026 with the city's 17 pilot hospitals, says it offers remote pre-consultation before arrival (Yicai Global, Apr 2026; China Daily, May 2026). We found no public contact for it yet.
You have a right to copies of your records
China's Regulation on the Prevention and Handling of Medical Disputes gives patients the right to see and copy their records. The list includes outpatient records, the admission record, doctors' orders, test reports, imaging, consent forms, surgery and anaesthesia records, pathology, nursing records and the bill (State Council, Aug 2018, Art. 16; Guangde government). The hospital must provide copies and stamp them, you or a close relative must be there when they are copied, and the hospital may charge a cost fee whose rate is published.
China's personal information law also gives you the right to see and copy the personal information an organisation holds about you (Personal Information Protection Law, Art. 45; CMS, Sep 2021).
Hospitals must keep outpatient records for at least 15 years and inpatient records for at least 30 years (Implementing Rules of the Regulations on Administration of Medical Institutions, Art. 53; Shenzhen government, Jun 2025). Ask for your copies before you fly, at the hospital's records office, with your passport.
Reports in English are not guaranteed
The UK government warns that when you are discharged you may be given a medical report in Chinese (UK government, Apr 2025). Sun Yat-sen University Cancer Center says it issues medical documents only in Chinese and does not translate them. Ask before you book whether the hospital issues the discharge summary, test reports and invoice in English, and whether translation costs extra. The UK government's guide points to its list of translators and interpreters in China.
Ask for scans you can keep
China's national pricing guidance from November 2024 builds digital processing, upload and cloud storage into the price of a scan, and hospitals that cannot store images in the cloud have to charge less (Yicai, Nov 2024; The Paper, Dec 2025). The national imaging cloud is built for people in China's medical insurance (The Paper, Dec 2025), and we found no source on whether visitors who pay for themselves can use it.
Ask for the images as files or on a disc as well as the written report, and check that any link opens outside China.
At home
Take everything to your own doctor. The aftercare guide has the checklist of what to ask for before you leave. Ward & Way is not affiliated with any hospital named on this page.
Sources
- International office: contact form, fee estimate, teleconsultation before arrival (Jiahui Health)
- Peking University People's Hospital International Medical Services: email booking (Beijing government medical guide, Oct 2025)
- International patients: no treatment plan before arrival (Sun Yat-sen University Cancer Center)
- Medical documents issued only in Chinese, no translation (Sun Yat-sen University Cancer Center)
- Guangzhou medical tourism service centre: remote pre-consultation (Yicai Global, Apr 2026)
- Guangzhou centre: visa help, remote pre-consultation, follow-up (China Daily, May 2026)
- Regulation on the Prevention and Handling of Medical Disputes, Art. 16 (State Council, Aug 2018)
- Service guide for copying inpatient records, quoting Art. 16 (Guangde government)
- Personal Information Protection Law, Art. 45 (Cyberspace Administration of China, Aug 2021)
- PRC Personal Information Protection Law: right to access and copy (CMS, Sep 2021)
- Implementing Rules of the Regulations on Administration of Medical Institutions, Art. 53 (China CDC)
- Outpatient records kept at least 15 years (Shenzhen government, Jun 2025)
- Medical treatment in China: reports in Chinese, translators (UK government, Apr 2025)
- Scan prices to include digital storage and cloud images (Yicai, Nov 2024)
- National imaging cloud and scan pricing (The Paper, Dec 2025)
Page checked 5 Nov 2026. Prices and rules change; confirm with the hospital or embassy before you book.